IMPORTANT NOTE: THIS SITE IS BEING PHASED OUT AS WE MOVE TO A NEW LOCATION: http://washington.comcast.com PLEASE LOOK THERE FOR THE LATEST NEWS! (Note, we can't hyperlink in this box to that new address, so please cut and paste it into your browser)
Wednesday, Aug 27 Update: How cool that our new store coincides with the return of Gonzaga University students to class. On Saturday, Aug. 30, we’ll have special events all day. We’ll host live remotes from 10 a.m. to 1 p.m. by Coyote Country Radio and then KZZU from 2 p.m. to 5 p.m. We’re expecting a visit from Gonzaga’s mascot, Spike, that afternoon! Come back and check out the fun (and college specials: click here for more info on back-to-school specials )
Comcast will be opening a new XFINITY Store at 4423 N Division St. in Spokane on Monday, Aug. 11. The 3,500-square-foot center is designed around the needs of customers and provides Comcast customers with an opportunity to explore, learn about and interact directly with the latest XFINITY products and services. It becomes the sixth XFINITY Store in Washington after stores in Federal Way, Factoria, Puyallup, Auburn and Redmond. (it edges out a new store in Tacoma opening four days later)
The new service center will feature 55”-flat-screen TVs and a comfortable seating area. Customers also can try out Comcast’s converged services and popular apps on iPad’s, like the XFINITY TV app. Kiosks around the center also provide customers with the opportunity to experience XFINITY TV and try out next-generation XFINITY Home smarthome services.
The new location at 4423 N. Division St. is two blocks south of the NorthTown Mall. The XFINITY Customer Service Center will be open Monday thru Saturday from 9am to 7pm and Sunday from Noon to 4pm.
“We’re proud to provide our customers with a place where they can experience our XFINITY products and services firsthand and check out the latest technology in an interactive environment,” said Ken Watts, general manager of Comcast in Spokane. “This new model has a more welcoming design, and most important, a new attitude as we apply the same mindset of innovation, speed and utility that our customers love about our products to our customer service.”
Customers have been notified of the move through posters and leaflets at the current location, and other messages such as radio broadcasts and advertising. The Comcast service center on Buckeye Avenue, which is located within a residential neighborhood, will close after the new store begins operation.
Comcast currently has 14 service centers located throughout Western Washington and Spokane.
Updated Aug. 11. Here’s how to spot the Xfinity store, with signage all in place.