Comcast in Washington State

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Unusual Reward: We’re Offering Two Years of Free Xfinity Triple Play to Locate Whoever Cut, Stole Fiber-optic Lines in Arlington, WA

cut cables

Comcast is offering a reward for whoever cut these fiber optic lines on April 24, 2014 in Arlington. This picture is from our @ComcastWA Twitter feed that afternoon

We’re hoping this is a reward that gets some attention, because the reward is for a crime that deserves attention. We’re offering two years of free Xfinity Triple Play services if your information lands the crooks.

At about 3 a.m. today (on Thursday, April 24, 2014), someone cut and pulled down about 200 feet of fiber optic cable in Arlington. The result was that Xfinity services were disrupted in the Arlington and Marysville areas until late afternoon, affecting about 20,000 Comcast customers.

That’s no good. So Comcast is offering either two year’s free triple-play (Internet, phone, video) Xfinity service or, if you prefer, $5,000, for information leading to the arrest and charges filed for the person(s) responsible for this crime.

It appears someone somehow broke the line that was strung from a power pole, and then pulled it down until they reached the power poles on either side. They got away with about 200 feet of fiber optic line, perhaps thinking it would be valuable for scrap. In fact, it’s not, and someone who is untrained in handling fiber optic cable could suffer severe cuts if they handled the line incorrectly.

“This is an unusual reward, but this is an unusual crime. Not only did it disrupt service in Arlington and Marysville, but we can’t have thieves running around thinking anything hanging in the air is copper,” said Steve Kipp, vice president of external affairs for Comcast in Washington.

If you have information regarding this crime, call Crime Stoppers at 1-800-222-TIPS (8477).

man connecting cable

Unfortunately, it’s a lot easier to slash fiber optic cable than to reconnect it, and crews spliced lines throughout the day.

About wtneary

Community relations director, Comcast in Washington State.


This entry was posted on April 24, 2014 by in All News Releases.
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